How to return items on AliExpress. To return items to a seller on AliExpress, start by contacting the seller and working out the details of your return, replacement, and/or refund. If you can’t reach a fair deal, call in AliExpress and let them make a judgment call. Then simply apply proper postage to your order and drop it off at a post office.

AliExpress gives you five business days to settle with the vendor. If there is no settlement or agreement after this, AliExpress comes in. It will take somewhere three business days for the company to decide. Even if the seller messages you to close the dispute, don’t do it. Wait until you feel confident. ^{The AliExpress system will offer you two options to choose from: “Refund only” or “Return of goods and money”. If the goods are not usable due to the seller’s or shipping company’s mistake, or you have not received them at all, select “Refund only.” Later on, you will be able to state whether you want a partial or full refund.}

If you still can't find your package, contact AliExpress customer service. They may help you locate your package or issue a refund if the package is lost. Why you can't track your AliExpress package If you've ever ordered something from AliExpress, you know that the shipping can be a bit of a mystery.

1- Negotiation. The negotiation process starts when you press the Open Dispute button on the My Orders page. After submitting the dispute form, the seller has 15 days to respond. During this period, you and the seller will negotiate and try to reach an agreement concerning the refund type and amount.

3 days ago · New user gifts: If you’re new to AliExpress you can bag a super deal - you can choose between getting a selected item for $0.01 or a $3.00 coupon for orders over $4.00! Once your return request is approved, AliExpress will supply you with a prepaid return label. To finalize the return process, follow these steps: Print out the shipping label provided within the dispute. Securely pack up the item in either a box or mailer. Attach the return label onto the outside of the package.

Method of Refund. Debit/Credit Card(Visa/Master/Maestro/Amex/Carte Blue/JCB/Diners Club/Discover/MIR/Hiper/ELO/TROY) Original Account of the Payment. PPRO(Ideal/Giropay/PayU/Przelewy24/Sofort Banking/bancontact) Mercado Pago(OXXO/7 Eleven/Telecomm/BBVA Bancomer/citibanamex/Santander) SMS(MTC/MegaFon/Beeline/TELE2) Webmoney. Yandex.Money. Doku

If you were charged for the order that was immediately closed – look for the notification about the refund. Most likely the order was closed for the security reasons and the seller was banned. In this case you will get a refund within 7-14 days. You will never lose money for the closed order. AliExpress wouldn’t risk their reputation. You fDt8. 445 700 295 562 783 546

can you get a refund on aliexpress